TEXT
Keep the conversation going
From vehicle questions to trade-ins and visit planning, keep every next step in one conversation.
Could I see the interior photos?
Of course. Is there a feature you’d like a closer look at?
BUILT FOR THE DEALERSHIP DAY. AND NIGHT.
Turn interest
into appointments.
The right vehicle. The right information.
A conversation that keeps moving.
ETA Response brings vehicle details and AI-powered text and email together, helping your team turn online inquiries into showroom visits.
See it in actionSales & service leadsText + email24/7 response
THE FIRST RESPONSE, REIMAGINED01 — 03
MORE THAN AN AUTO-REPLYStart with something
VEHICLE DETAILS INCLUDEDStart with something
worth responding to.
JD
A new inquiry. A real opportunity.Illustrative customer conversation
SMSHi! Can I take a closer look at the Corvette?
Absolutely. I can share the vehicle details and photos. Would you prefer a morning or afternoon visit?
✦ A helpful first reply. A natural next step.
From inquiry
to a conversation.
to a conversation.
AUTOMOTIVE FOCUS.
Since 2013.
Since 2013.
Built around the moments
that matter to your dealership.
HOW IT WORKS
From online inquiry to
showroom appointment.
Send relevant vehicle information, answer questions by text and email, and help buyers take the next step.
Inquiry received
A buyer reaches out through your website, an OEM website, or another lead source.
Vehicle details sent
Relevant vehicle information and photos give the buyer a helpful first response.
Conversation begins
AI-powered text and email help answer questions and keep the buyer engaged.
Move toward a visit
Help the buyer take the next step toward a test drive or showroom appointment.
TEXT + EMAIL
See a better first response.
Explore how vehicle details and helpful conversations can turn interest into a visit.
EMAIL
Bring the vehicle into focus
A closer look at the GMC Acadia
Vehicle photos, specifications, available equipment information, and a clear invitation to visit.
Illustrative text and email examples
Everything buyers need to take the next step.
Helpful answers. Relevant vehicle details. More ways to keep the conversation moving.
Real answers
Answer vehicle questions with relevant, personalized text and email conversations.
Your showroom, their inbox
Share vehicle photos and link buyers to full specifications and galleries.
- From:
- Oakridge Chevrolet
- To:
- alex.park@example.com
- Subject:
- Check out these vehicles
Here are a few models that match what you’re looking for.
2026 Chevrolet SilveradoView details
2026 Chevrolet EquinoxView details
Chevrolet CorvetteView detailsVehicle history
Help shoppers explore available history reports before their visit.
2026 Cadillac EscaladeView available historyClick to buy
Connect interested buyers with your dealership’s online purchase process.
Chevrolet CorvetteExplore purchase optionsInstant SMS engagement
Start the conversation on the device buyers already use.
Window stickers
Make available equipment, package, and pricing details easy to explore.
2026 GMC AcadiaEquipment
Packages
Pricing
Illustrative examples. Features and vehicle information depend on dealership setup and availability.
BUILT FOR AUTOMOTIVE
Supporting dealerships across brands.
FIT INTO YOUR WORKDAY
Your CRM.
Your team.
A faster first hello.
Start with the tools your dealership already uses. Talk with us about your CRM, lead sources, and the right setup for your team.
Every dealership setup is different.
We’ll confirm compatibility and the connection details with you.
Ask us about connection options for these platforms. Compatibility and features vary by configuration.
FOR GM DEALERSHIPS
Turn vehicle alerts into service conversations.
A timely, helpful response can turn an OnStar OVD alert into a clearer next step for your customer.
Prompt follow-up
Reach out while the alert is relevant.
GM-aligned messaging
Keep communication consistent with your guidelines.
Customer priority
Focus attention on customers with service needs.
A path to a visit
Help arrange the next service appointment.
ONSTAR OVD · SERVICE FOLLOW-UP
A helpful next step
Service visit requestedTomorrow, 9:30 AM
Illustrative conversation. Appointment availability is confirmed by the dealership.
A FEW GOOD QUESTIONS
Let’s make
the next step clear.
Have a question about your dealership?
Talk to the ETA Response team
What does ETA Response do?+
ETA Response provides automated lead responses and AI-powered text and email conversations for dealerships. It can share vehicle information and help move inquiries toward showroom or service appointments.
Will it work with our CRM?+
Share your CRM and lead sources with our team so we can confirm compatibility, setup requirements, and the exact scope of the connection.
Can we see the actual product first?+
Yes. Request a demonstration to see the response experience and discuss how it would fit your dealership. The examples on this page are illustrative; a demo is the place to review your specific workflow.
How much does it cost?+
ETA Response is $499 per month. Request a demo to see what’s included and how it fits your dealership.
How do we get started?+
Tell us your dealership name, CRM, and the sales or service workflow you want to improve. We’ll discuss the product and the setup your dealership needs before you move forward.
YOUR NEXT CONVERSATION STARTS HERE
Give every inquiry
a stronger start.
See what a better first response could look like for your dealership.
Prefer a call? 855-382-3278